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Right now we have a plain old message board and I'm finding it difficult to organize information, highlight information and frankly, I just think it's ugly and hard to read...so I'm looking at alternatives and am considering just building one myself, so I need some feedback on the system we're using right now.
Knowing that the message boards we're using now is just an off-the-shelf package that I didn't make myself...
What do you like and not like about how it works?
What frustrates you most about using the message boards?
What features do you use most?
Are there any features you wish it had that maybe you've seen elsewhere or just think would be cool?
Any other feedback, suggestions or complaints is appreciated.